Open positions

Customer Service Representative
Full-time | Gothenburg, Sweden


Company info

Casatlantic is a lifestyle men’s ready-to-wear brand based in Gothenburg, Sweden. With a strong focus on visual identity, timeless and unique products, Casatlantic is driven by it’s North African heritage and mid-century fashion influences.

What we offer

You will be a vital part of a young, driven and steady growing team and company. The position ideally starts on September 1st.

What you will do

As our Customer Service Representative your responsibilities include:

  • First-hand service to our clients in written communication.
  • Address inquiries related to Casatlantic’s products, services, and policies.
  • Efficient problem-solving and top of the line after-sales support.
  • Develop and implement a strong system to streamline processes and enhance the customer experience (CX).

Ideal candidate

  • Is based in Gothenburg, Sweden
  • Minimum: High School education
  • Excellent in Swedish and English communication
  • Previous experience in Customer Service preferred
  • Is positive-minded and enjoys working in a small team
  • Demonstrates good work ethics
  • Organized and attentive to details in all parts of duties and responsibilities

Interested?
Send your application with CV and a few words about yourself to careers@casatlantic.com.